FreshBooks

March 30, 2008

On the advice of an esteemed associate of mine, I decided to check out an online billing and time-tracking system - FreshBooks - for use here at The Bertz Group. The industry standard for business accounting is Intuit’s well-known Quickbooks, but after evaluating both the “Simple Start” and “Professional” editions of Quickbooks, I came away with the feeling that I needed neither the feature-set nor the headache associated with maintaining such a comprehensive system.
FreshBooks “is an online invoicing and time tracking service that saves you time and makes you look professional - Fortune 500 professional. FreshBooks is easy to use and you can try it for free.” I signed up for the free service, and within an hour, had forked over the $14 upgrade fee for my first month. Easily customizable, with some unique features and a better way for me to interact with my clients, I’ve really grown to appreciate the product.

Freshbooks contains a customer support-ticket tracking system, allows my clients access to their invoices online, and provides them with the ability to see account history and download PDF invoices. It’s been my desire for some time to use as little paper as possible in my organization, and I think Freshbooks provides a fantastic interface for doing so; a paperless office reduces my costs and is probably a little better for the environment. If desired, Freshbooks can generate paper invoices and mail them out for a marginal cost.

All in all, I’m extremely pleased with the FreshBooks product and team - their support is terrific, and I’m now a regular in the forums, even answering a couple of questions when I get the opportunity. If you’re a small-business owner or freelancer, I highly recommend checking out FreshBooks for your billing/ time-tracking/ support ticket needs.

Posted by Kerry | Filed Under Business